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Knowledge base
General
How To
32
Customising Views
Designing the eStore Appearance
Add a Digital Press to the System
Reverting Jobs & Job Items
ePrint Setup
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Information
11
Email -Add Safe Senders
Main Items versus Sub-items
Clearing the Cache
Delivery Address Label
General Introduction to ePrint Modules & System Navigation
View all 11
Q & A
7
How do I Make Changes to a Saved Estimate, Job or Invoice?
Glossary of Icons
Allowing Pop-ups
Previewing, Emailing and Printing
Accessing Help & Support
View all 7
Release Notes
2
Release Notes -February 2020
Release Notes - April 2021
Importing Orders
1
Importing Orders
Default Settings
System Settings
28
How To Change the Interface Header & Footer
How to Change the Interface Colour Scheme
Setting Up Accounting Codes
Access Permissions - Roles
Adding New Users
View all 28
User Settings
2
How To Change Your Password
Customising the Dashboard
Templates
2
An Overview of Templates
Creating and Uploading a Background PDF
Dashboard Module
Dashboard
3
Task/Call Widget
Overview of the Home Navigation Bar
Dashboard Widgets
CRM Module
CRM
4
Adding a Call
Managing Tasks
Adding a Note
Adding a Company to the CRM
Estimates Module
Creating Estimates
20
Creating a Print Broker / Print Manager Estimate
Entering Supplier Prices in a Print Broker Estimate
Creating a Product Catalogue Estimate with the “Price Bands” Pricing Type
Adding Sub-Items
Creating a Large Format Print Estimate
View all 20
General
1
Changing the Header & Footer in an Estimate
Jobs Module
General
3
Changing the Header & Footer in a Job
Jobs View - Quick Field Editing
Jobs - Drag & Drop Main Items
Reports
1
Customising Reports
Invoices Module
General
4
Changing the Header & Footer in an Invoice
Setting Up Accounting Codes
Archiving Invoices
Merge Multiple Jobs Into A Single Invoice
Freshbooks
0
MYOB
2
Exporting Data to MYOB Using An Excel File
Exporting Data to MYOB Using The API Export
QuickBooks Desktop
2
Exporting Data to Quickbooks
QuickBooks Desktop Configuration
Sage50
1
Exporting Data to Sage50
Xero
5
Exporting Invoices to Xero
Xero Configuration
Xero Issue - Account code 'xxxx' has been removed as it does not match an active account
How to connect your Xero System to the Hexicom system (Southern Hemisphere)
How to connect your Xero System to the Hexicom system (Northern Hemisphere)
QuickBooks Online
3
QuickBooks Online - How to Locate the API Keys
Common QuickBooks Online Export Questions
QuickBooks Online Configuration
Sage One
0
Products Module
Editable Products
8
Dynamically Resizing Text
Paragraphs
Assigning categories to departments
Creating and managing pages
Editable Products - Artwork Quality Checking
View all 8
General
9
Creating a Product with the “Large Format Matrix” Pricing Type
Product Dimensions
Product Import Process
Categories and Products for an eStore
Creating a Product Category for an eStore
View all 9
Inventory Module
How to upload Inventory
1
Uploading Inventory
Inventory Items
1
Inventory Items
B2B eStore
Reports
1
Allocating Reports to Customer B2B eStores
eStore Setup
12
Add a Header Logo to a B2B eStore
Spend Limits in the B2B eStore
Creating a B2B eStore
Braintree API Information
Converting Font Files for an eStore
View all 12
B2C eStore
B2C eStore
2
Add a Header to a B2C eStore
Creating a B2C eStore
Warehouse
Warehouse
1
Creating A Stock Product
Proofing
General
6
Introducing Hexicom's Online Proofing Module
How to Change a File in the Proofing System
Understanding the Proofing Settings
Uploading and Approving Multiple Files for One Line Item in the Proofing System
Monitoring the Status of Proofs
View all 6